The UPS Store

Reviews

• Fran Dahl

  Oct, 04 2018
  ★ ★ ★ ★ ★
  I have never had a bad experience in this store or with Beryl.
  
  She has been more than helpful.
  Her prices are the same as any store and she goes the extra mile to make sure my packages are packed properly. I am grateful she treats my belongs as if they were her own. I don't mind waiting when she is busy with another customer. When she gets to me she gives me 100% of her attention. You can I see how focused she is as she is working. Never has a package arrived broken or damaged. I highly recommend going to this store its worth it.
  
  I feel sorry for the few customers that didn't have the patience to talk to her because she is so loyal to her customers.
  
  Thank you Beryl for all you do to make my life easier
• Lise Pilot

  Mar, 07 2018
  ★ ☆ ☆ ☆ ☆
  I recently had a horrible experience at the UPS Store located at 222 Yamato Rd #106. The woman said she was the owner but I so not believe her because the customer service was so poor. I brought a package to the store with a return label the other day and the girl working in the store was delightful. She put the label on the box and everything was fine. Well, it was very strange that the same package was mistakenly delivered back to my house the next day. So today, I brought the package back to the same store (with a smile), which I had opened at home before I realized it was my return, and the woman in the store was incredibly rude and was complaining that she doesn't make any money on sending the packages, and in fact, she had to pay for the sticker sleeve to house the new label that I printed. I asked if she was going to tape the rest of the package (literally requiring 2 inches of packing tape) and she refused, again making comments about how they can't give away tape for free. I told her that I feel she has bad customer service and every time I go to that store she gives me a hard time. She said she is the owner of the store and she doesn't care how I feel and continued to complain about her staff giving away her tape to customers. I was so appalled. THEN, I went onto the web and looked at the reviews and there is a long complaint about a woman named Beryl, which was the exact same experience I had! I don't know if she is really the owner, but wow, will I be letting all my friends and neighbors know to avoid that store! On top of the fact that it is very concerning that the packages are not being routed correctly. This kind of customer service makes UPS look very bad to our community. People should bring their business elsewhere.

Photos and maps

Nearest companies

• Venus Fashion Corporation

  Establishment, Clothing store

  185 Spanish River Boulevard, Boca Raton, FL 33431

  +1 561-367-1161
• Hunt & Gross Law Office

  Establishment, Lawyer

  185 Spanish River Boulevard #220, Boca Raton, FL 33431

  +1 561-544-8978

  huntgross.com
• Kin Properties Inc

  Establishment, Real estate agency

  185 Spanish River Boulevard #100, Boca Raton, FL 33431

  +1 561-620-9200

  kinproperties.com
• Kramer's Auto

  Establishment, Car repair

  4020 Northwest 1st Avenue, Boca Raton, FL 33431

  +1 561-368-8474
• BlueZone automotive

  Establishment, Car repair

  82 Northwest, Spanish River Boulevard, Boca Raton, FL 33431

  +1 561-362-4700
• Lescano Marcelo

  Establishment, Lawyer

  185 Spanish River Boulevard # 29, Boca Raton, FL 33431

  +1 561-620-8811