Two Men and a Truck

Full information about Establishment, moving company and storage "Two Men and a Truck" at 2701 Northwest 2nd Avenue Suite #112, Boca Raton, FL 33431. You may find here reviews, address, phone number, website, work hours and etc.

Contacts

Address:
2701 Northwest 2nd Avenue Suite #112, Boca Raton, FL 33431
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Phone number:
+1 561-600-7766

Website:
twomenandatruck.com

Categories:
Establishment   Moving company   Storage  

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Reviews

  • Rochelle Willis
    May, 17 2018
    ★ ☆ ☆ ☆ ☆
    It saddens me to write this review after I have recommended this company to various airline employees and business owners in the past 3 years.
    On 3-14-18 about 10:20am I call to scheduled my move within 15 minutes I received a emergency call from my family in Chicago requesting that I come home, I hung up the phone and I call your company back to cancel the move until I returned. I explained the emergency call to your employee and she in turn told me I was within my 48 hours so no problem. She emailed me the cancellation.
    Shortly after the email I received another email stating I would be charged for 2 hours because I was not in the cancellation time frame. I then called and ask for the supervisor or manager. A lady by the name of Leslie who had no compassion regarding my family emergency came to the phone and displayed the most rude and heartless behavior. I explained to her that I had used the company at least 3 times in the past and I did not think under the circumstance she was being fair because she was charging me for 2 hour. I explain to her that I had scheduled the move and cancelled in less than a half of hour.
    She rudely replied if I have used the company before then I should have known the policy and she was doing me a favor by only charging me for the 2 hour but would credit half back when I rescheduled. When I informed her that one of her agents told me it would be ok to cancel and sent me a cancellation email I was left with the understanding I would not be charge and could reschedule upon my return. Leslie rudely replied that wasn’t the agent who helped me so she did not know. I stated she looked the order up saw the details and sent me a cancellation letter that never mentions charging me for 2 hours.
    If this manager thinks this was go business then I’m very concerned about the morals of this company.
    I was put through unnecessary stress at a very upsetting time and all this company wanted was my money no matter how they got it.
    Based on this heartless display of humanity I in good conscious would never recommend this company ever again.
  • William Kratochvil
    May, 10 2018
    ★ ★ ★ ★ ★
    My guys were great. I've used Two Men 3 times and always great.

    We were finished two hours ahead of the schedule.
  • Lisa Zayas
    Apr, 20 2018
    ★ ★ ★ ★ ☆
    The move was great...the payment is what I didn't like. The quote was wrong, so I paid a lot more (400+) than what I expected. But the guys were great.
    Thanks.
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