Quest Diagnostics - Boca Raton Wharfside

Reviews

• Eva Doubleu

  Mar, 13 2018
  ★ ★ ★ ☆ ☆
  After finally finding the place amid construction and no signs, I had to tromp through the construction site around to the north side of the Wells Fargo Bank and ascend to the second floor. Walking into the waiting room, I was apprehensive at the crowded waiting room. The woman at the window didn't seem to care whether I was there or not, in fact, she was completely uncaring. She wouldn't even look at me or acknowledge my existence. Seeing a sign -in sheet, which is available for anyone to look at (privacy, phst!), I added my name to the long list of others. I proceed to sit and wait, hearing other say how long they were waiting. After waiting a half an hour after my appointment time, I girded my loins to try and talk to the incipient gorgon. She looked me up and down and answered with a sneer that I would have to wait "a little bit longer". When my name was finally called, I walked in the door only to be met with ANOTHER waiting room filled with more people! I would have given it one star because of the extremely long wait time, even with an appointment (1 hr, 10 mins), but in the end, the phembotonist (Carl) was phenomenal. He was caring and polite with a wonderful way of taking blood. No corkscrews, awls or harpoons with him.

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