Human Health Advocates

Reviews

• Debra D.

  Jul, 23 2018
  ★ ★ ★ ★ ★
  Everyone has read about or knows someone who has struggled to understand, implement, and get satisfaction from the process of filing and getting reimbursed by the insurance industry for medical claims due to illness or injury. But when it happens to you, you find out just how byzantine and opaque the medical claims filing process can be in the insurance world. Billings based on medical codes that the ordinary layperson can’t begin to understand leads to denial and delays in payment which in turn causes frustration, anger, anxiety and financial stress. Believe me, insurance companies and healthcare providers use these methods maximize their profits by denying and delaying claims payments (insurance companies) or improperly categorize the claims to maximize their profits (healthcare vendors). I experienced and witnessed all of those frustrations. It put us in the terrible position of having traumatic out of pocket expenses and jeopardizing our credit rating. There seemed to be no way out of this mess.
  
  Fortunately, I found a solution that reversed the drama of having to repeatedly and unsuccessfully deal with the healthcare vendors and insurance companies. That solution is Ken Klein and his assistant, Mary, at Human Health Advocates. His firm brings a unique blend of resources, expertise and an unwavering determination to identify the correct coverage and recovery solutions for your situation. I can attest that these attributes served us very well. When I called him about helping us rectify our medical morass, he reviewed our accounts, explained the claims paying process and paperwork needed, and quickly set up an implementation strategy. As he executed the strategy, he consistently communicated with me about his progress, any need for additional information in a manner that was understandable, and the responses he was getting from the medical vendors or insurance companies that had open claims. Ken and Mary’s analytical skills and level of perseverance are extraordinary. They parsed through each vendor’s claims payment code to make sure it properly reflected the medical event with the insurance company. They worked with the vendor to correct the claims payment code if it was incorrect. Finally, they mediated many of the payments to reduce them to levels that were reasonable from a financial perspective.
  
  After all is done, we have a great debt of gratitude to Human Healthcare Advocates for their assistance in helping us get through this mess. They held the healthcare vendors and insurance companies to their correct responsibilities and took an enormous pressure off of our shoulders. Call them now if you have a similar situation and feel like your life is quickly getting out of control. You won’t regret it.

Photos and maps

Nearest companies

• ATM (Wells Fargo Bank)

  Establishment, Atm, Finance

  3601 North Federal Highway, Boca Raton, FL 33431

  wellsfargo.com
• Palm Beach Golf Center

  Establishment, Clothing store

  3698 North Federal Highway, Boca Raton, FL 33431

  +1 561-395-1305

  palmbeachgolfcenter.com
• Federal Hwy @ Ne 36th St

  Establishment, Bus station, Transit station

  United States, Boca Raton, FL 33431
• Suncoast Chips Away Inc

  Establishment, Car repair

  3750 Northeast 6th Drive, Boca Raton, FL 33431

  +1 561-706-2948
•  

  Signature Building

  Establishment, Real estate agency

  3785 North Federal Highway # 4, Boca Raton, FL 33431

  +1 561-347-8153
• Swansea Realty Associates Inc

  Establishment, Real estate agency

  770 Northeast 37th Street, Boca Raton, FL 33431

  +1 561-392-3654